Privacy policy

Everything you need to know about shopping with Maneway Horse Co, written plainly.

Privacy policy

At Maneway Horse Co, we value the trust you place in us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from our store.

Information We Collect

When you visit our website, we may automatically collect certain information about your device, including:

  • Browser type and version
  • IP address
  • Time zone settings
  • Cookies and similar technologies
  • Pages and products viewed
  • Referring websites and search terms
  • How you interact with our website

We refer to this as Device Information.

When you place an order or attempt to place an order, we may collect:

  • Name
  • Billing and shipping address
  • Payment information
  • Email address
  • Phone number

We refer to this as Order Information.

Together, Device Information and Order Information are referred to as Personal Information.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide order confirmations and shipping updates
  • Communicate with you regarding purchases and customer support
  • Prevent fraudulent transactions and improve security
  • Enhance your shopping experience
  • Improve our website, products, and services
  • Send promotional emails and special offers when you have opted to receive them

Cookies & Tracking Technologies

Like many online stores, we use cookies, pixels, and similar technologies to improve your browsing experience and better understand how visitors use our website.

These technologies help us remember your preferences, analyze website performance, and provide a more personalized experience.

You may choose to disable cookies through your browser settings at any time.

Sharing Your Information

We only share information with trusted service providers that help us operate our business, including:

  • Shopify, which powers our online store
  • Payment processing providers
  • Shipping and fulfillment partners
  • Analytics services such as Google Analytics

We may also disclose information when required by law or when necessary to protect our rights, customers, or business operations.

Marketing & Advertising

We may use your information to provide relevant product recommendations, promotions, and advertising that may be of interest to horse lovers and equestrian enthusiasts.

You may unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict or object to certain types of processing

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain order information for our business records unless and until you request that we delete it, where permitted by applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs. Any updates will be posted on this page.

Children's Privacy

Our website is not intended for individuals under the age of 14, and we do not knowingly collect personal information from children.

Contact Us

If you have any questions about this Privacy Policy, your personal information, or our privacy practices, please contact us:

Email: support@manewayhorseco.com

We are committed to protecting your privacy while providing a safe and enjoyable shopping experience for every member of the Maneway Horse Co community.

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